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Documentation Index

Fetch the complete documentation index at: https://waffo.com/docs/llms.txt

Use this file to discover all available pages before exploring further.

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Overview

Provide cross-border merchants with intelligent and transparent global fund settlement solutions. Leveraging flexible and efficient settlement mechanisms, we consolidate merchants’ multi-currency transactions into designated unified currencies for settlement. We standardize settlement procedures and billing statements, simplify complicated overseas settlement rules, greatly reduce difficulties in financial management and account reconciliation, and help merchants efficiently manage global capital and streamline cross-border business income and expenditure.

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Core pain points solved

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Use cases

Cross-border E-commerce

Selling in multiple global markets and needing to aggregate revenue from various regions into a headquarters account.

Cross-border e-commerce use case
SaaS and digital services use case

SaaS & Digital Services

Providing software subscriptions to global users requiring stable cash flow to support business expansion.

Content platforms use case

Content Platforms

Managing ad revenue and paid memberships involving multiple currencies, requiring transparent exchange rate conversion.

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Smart settlement strategy

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Flexible settlement cycles

We provide differentiated settlement rhythms based on the specific funding needs of different merchants:

T+1 Express Settlement

Ideal for merchants with high capital turnover requirements

Funds arrive 1 business day after the transaction.

T+10 Standard Settlement

Suitable for most cross-border merchants

Balancing capital efficiency with risk control requirements.

Weekly Settlement

Designed for large enterprises

Unifying settlement on a weekly basis to facilitate financial reconciliation.

Settlement cycles can be personalized based on merchant credit ratings, transaction history, and other factors.

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Multi-currency unified management (aggregation)

Whether your customers pay in USD, IDR, JPY, or other currencies, we aggregate and convert them into your designated settlement currency.
  • Smart Currency Matching: Based on merchants’ preset pricing currency and customers’ actual transaction regions, the system automatically matches local currencies for collection conversion to accommodate payment habits across different regions.
  • Unified Settlement Statement: The settlement statement displays amounts in both original transaction currency and final settlement currency, clearly presenting dual-currency data to fully meet merchants’ daily financial bookkeeping and business analysis needs.
Multi-currency aggregation flow: local currencies (USD, IDR, JPY) converted through Waffo to merchant's settlement currency

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FX services & transparent pricing

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Real-time transparent FX

  • FX Benchmarking: We use market rates from multiple mainstream banks and professional FX providers as our pricing benchmark to ensure fairness and timeliness.
  • Rate Transparency: Merchants can query the actual exchange rate used for every transaction in the Settlement Bills section of the Dashboard, ensuring complete transparency.

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Smart FX execution

  • Automated Conversion: The system automatically performs currency conversion at the prevailing rate during settlement, eliminating the need for manual merchant intervention.
  • Batch Optimization: For multiple transactions in the same currency within a single settlement cycle, the system consolidates them for conversion to reduce spread costs.

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Fund security & smart monitoring

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Smart reserve management

To balance risk control with merchant cash flow needs, we employ a dynamic reserve strategy:
  • New Merchant Probation Period: A rolling security deposit is automatically reserved during the initial settlement phase to maintain effective risk control.
  • Credit-based Adjustment： The security deposit ratio will be gradually reduced as merchants build up their credit history.
  • Smart Release: Once the reserve reaches the approved limit or the holding period expires, subsequent funds are settled without further holding, maximizing available capital.

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Automated exception handling

  • Refund Netting: When a refund occurs, the system automatically deducts the corresponding amount from the pending settlement balance, avoiding cash flow confusion.
  • Chargeback Withholding: In the event of a credit card chargeback, the system temporarily withholds settlement of the disputed funds until the dispute is resolved.
  • Risk Alerts: Real-time monitoring of abnormal transaction patterns to provide early warnings of potential funding risks.

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Access & API integration

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Visual dashboard

The Merchant Portal provides an intuitive settlement management interface:

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API integration

View API Documentation for parameter examples and integration guides.

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Frequently asked questions

Yes. Based on the preset pricing currency set by merchants and the actual transaction regions of end users, the system automatically matches local currencies to complete collection conversion, adapting to payment habits in various regions.
Our rates are based on real-time market rates from major financial institutions. For large-value transactions or FX-sensitive merchants, we offer an “FX Locking” service, allowing you to enjoy a fixed exchange rate within a specific time window.
If you apply to terminate cooperation, the reserve will be returned merged with the final settlement payment, provided the following conditions are met:
  1. All transactions have been settled
  2. There are no pending disputes or chargebacks
  3. All fees have been cleared
The entire return process is typically completed within 30 business days.
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