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After Waffo provisions a production account, the Super Admin activates it and gives each team member a separate account with an appropriate role.

Activate the production account

Waffo sends the activation email to the production account’s Super Admin address.
1

Open the activation link

Open the link within 24 hours of receiving the email.
2

Complete activation

Set a password and complete account activation.
3

Sign in to Dashboard

Open Waffo Dashboard and sign in.
If the link has expired, contact Waffo technical support to request a new activation email.

Add team members

Only an account with member-management permission can invite other members.
1

Open member management

Sign in as the Super Admin and open Settings → Operator.
2

Enter member details

Add a member, then enter their name and email address.
3

Assign a role

Select the role that matches the member’s responsibilities. Assign Dev to project developers.
4

Save the member

Save the member details.
Use a separate email address for each member. Do not share the Super Admin account.

Role overview

Visible menus and actions depend on the current Dashboard configuration. If a member cannot access a required feature, ask the Super Admin to check their role.

Role assignment recommendations

  • Assign Dev to project developers instead of using the Super Admin account for daily integration work.
  • Assign General or Read-Only to finance and operations staff according to their responsibilities.
  • Assign Dispute Manager to members who only handle Dispute cases.
  • Assign Admin only to members who need to manage users or key account settings.
Next: Configure the merchant public key.